Shipping policy

DELIVERY AND SHIPPING

Once your order has been placed we will process your details and place an order with our printing and framing labs. As all orders are produced upon request the typical wait time for an unframed print is five (5) working days plus delivery, and fifteen (15) working days plus delivery for a framed print, acrylic wall mount or acrylic block. If there are any unexpected delays we will try to send you an e-mail message to notify you.

We strive to ensure that the shipping charges calculated at the time of payment are accurate, however there may be situations where the calculation is incorrect and subject to slight variances. In the unlikely situation that shipping costs are higher than paid we will try our best to cover the difference, however in cases where there is a significant difference we reserve the right to contact you and invoice the difference.

Finished prints are sent via Australia Post, TNT (or similar) and we personally handle your work to the collection point. Your print can also be tracked – we will send you the details once dispatched. Please ensure you enter the correct delivery address as goods which are returned to us as undeliverable will incur a re-dispatch fee. Freight charges paid for the original dispatch are not refundable.

You acknowledge and agree that we are not liable for any loss, damage, cost or expense that you incur as a result of postage or import taxes into the country in which the product will be sent to.